COVID 19 Information
You’ll have noticed that we’ve raised ticket prices by £3 (and dropped our booking discount schemes) to try and make these performances financially possible for ourselves and for the performing companies. As I’m sure you’ll understand, we’re having to absorb more costs than we are used to so we hope that you can help us with that.
We’ll be following a new cleaning routine, ensuring all high contact areas (such as seat backs, stair handrail, toilet area) are cleaned before and after performances. Our staff and volunteers will all be wearing appropriate face coverings and there will be hand sanitiser points at the front door and at the top and bottom of the stairs.
Government guidelines keep changing but as it stands, we can only admit up to 6 people per booking from 1 household/bubble. Therefore we ask you to make sure that you book only for your ‘bubble' as seating will be arranged in these pre-booked groups. Social distancing of 1m+ will be observed around these ‘bubbles’ . All bookings will have to include a lead booker phone number which will be passed to the Track and Trace service if that becomes necessary.
We‘ll allocate you with specific seats and you’ll be directed to these seats as a group on arrival. (You might need to wait outside for a while so that we can seat groups in the safest order possible). We’ve reduced the capacity of Theatre Shop to approximately a third of the usual amount so you shouldn’t have more than one person in front of you, and we think that all the seats will have a good view and plenty of leg room!
To help with social distancing when using the stairs to access the loos, we’re going to set up a stop/go system to allow access upstairs, with a socially distanced queuing system in the bar area which will keep everyone safely distanced.
We won’t be opening the bar but you can pre-order your drink when you buy your ticket and it will be waiting for you when you arrive!
To maximise ventilation in Theatre Shop, we will be keeping windows and doors open on the stairs and in the bar area to improve fresh air flow. This might mean it gets a bit cold, so don’t forget warm clothing. You’ll also have to wear a face covering, as required by law, except at your seats while drinks are being consumed, so don’t forget your mask/snood/Darth Vader helmet.
Phew! As you can see, there’s loads of new stuff that we’ve got to get our heads around, and please remember that Theatre Shop is staffed by volunteers, so please be gentle with us!